Ciridae / Field service
The operating system for field service.
Our customers
Turn service requests and recurring maintenance agreements into priced work orders with the right scope, asset history and coverage.
Illustrative workflows. Start with the work that matters most; agree the rules, human approvals and measures of success with your team.
Read all six workflows
Quotes & work orders
Turn service requests and recurring maintenance agreements into priced work orders with the right scope, asset history and coverage.
Scheduling & dispatch
Match jobs to technician skills, availability and routes, then send an approved schedule and job details to the field.
Parts & purchasing
Reserve parts for upcoming jobs, replenish truck and warehouse stock, and track purchase orders through receipt.
Field service & records
Capture technician notes, inspections, time and parts used, then update the asset history and flag follow-up work before the next maintenance visit.
Receivables
Bill completed work against customer rates and service agreements, follow up on unpaid invoices, and apply incoming payments.
Payables
Match supplier bills to receipts, prepare payments for approval, and reconcile labor, parts and revenue for the monthly close.